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PatientConcierge.coGuidance for care beyond borders
YOUR INFORMATION

Privacy, consent and sensitive information

PatientConcierge.co is an independent information site and lead-generation project. The following notice describes our planned contact and referral use; please review before submitting a request.

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What we collect

Our patient inquiry asks for your name, email, optional phone, home country, broad service interest, destination preference and approximate travel timing. Provider inquiries may include business name, website, location and specialty. We may also record time, referral source and basic technical information needed to prevent spam.

Avoid detailed health information

Do not enter diagnoses, symptoms, medical records, prescriptions, health photographs, identity documents or financial records into our ordinary website forms. A broad service-interest choice can still reveal potentially sensitive information; provide it only with your informed consent.

Why we use it

We use inquiries to respond, understand interest and—only after your additional permission—consider introductions to identified providers. We do not sell personal health details as advertising audiences.

Who processes submissions

Forms are configured to send through our existing Master Lead Gen Google Apps Script workflow, which stores submissions in a Google spreadsheet managed by the site operator. Submission may involve Google infrastructure. We do not present this as a secure medical-record portal.

Provider introductions

We will request separate approval before sharing your contact information with a specific clinic or third-party partner. Providers are responsible for their own clinical intake, privacy practices and treatment decisions.

Retention and rights

We retain requests only as long as operationally needed, subject to legal obligations. You may ask about access, correction or deletion through our contact page. We will respond using the contact details you provide and verify identity where appropriate.

Analytics and cookies

The static site does not install advertising trackers by default. The operator may add analytics later; this notice must be updated to reflect any changes.

International users

Data protection laws vary. This notice does not override rights under applicable regulations. Where collection of medical or other sensitive information requires additional notices or agreements, those must be provided before collection.

Updates

Last updated November 11, 2026. This notice should be reviewed by the site operator before accepting live inquiries.

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